Took my 2019 VW Jetta GLI Autobahn in to the service department because I was heading clunking noises from the rear. (Have only had it a little over a month) I initially talked to someone else to make an appointment to get it checked out, but to my disappointment was weeks out from being able to check my car out. Thankfully, my fiancée got into contact with Joe Kalem, who is a customer at her work. He was able to check out my car the next day! Turns out the sway bar end link was loose, and had it replaced under warranty. Very professional and thorough with me about the process. Even had my car washed. Thanks again Joe Kalem!