My husband and I came to look at some Jettas a couple weeks ago, we were helped by Bobby, who was awesome. We weren't quite ready at the time to buy so we came back today. When we arrived we were greeted by Bobby, we were quite happy he was working, as we received great customer service from him on our last visit. After checking to make sure they had the exact Jetta that we wanted we filled out our information and started running some numbers. They worked with us a little bit on the total price, and we were approved for financing. The whole process was fairly quick. Matt helped us sign all of our final paperwork and he was also very helpful. Everyone at Folsom lake Volkswagen was extremely on top of it and very knowledgeable. Usually when you buy a car it is such a grueling, exhausting, and time-consuming experience. That was not the case today. We were in and out in about 2 1/2 hours, which is very good! We love our new car and the service we received today. If you are looking to buy or lease you must go here!